About Us
Who we are
Everly & Rose is an online women's fashion boutique serving customers across the United States. We are an online-only shop: we do not operate a physical store, which lets us keep our prices fair and our shipping free on every order.
Our store is operated by Orovera, registered in the Netherlands under Chamber of Commerce number 99471973. Everly & Rose is the trade name we sell under, and our full company details are listed in the footer of every page on this site.
What we sell
We focus on everyday women's footwear and wardrobe essentials. Our current collections cover boots, sneakers, flats, loafers and wedges, all gathered under our main Footwear collection.
We deliberately keep our range small. Rather than listing thousands of items, we work with a limited selection per season so that every piece has been reviewed for fit, materials and finish before it goes live. If a style does not hold up in wear, it does not stay in the collection.
Who we are for
Our customers are women looking for comfortable, wearable pieces for everyday life rather than one-off statement items. That drives what we stock: neutral, easy-to-combine colors, standard U.S. sizing with a size chart on every product page, and materials chosen for daily wear. If you are between sizes, we recommend sizing up, and you are always welcome to email us before ordering.
How we work
Every order is shipped free within the United States, with tracking, and no minimum order value. Orders are processed within 1–3 business days and delivered within 5–12 business days after dispatch, for a total of 6–15 business days. Full details are set out in our Shipping Policy.
If something is not right, you have 30 days from delivery to request a return. The conditions, who pays return shipping and our refund timeframes are all set out in our Return & Refund Policy. We do not charge restocking fees.
Some of our parcels are dispatched from a warehouse outside the United States. Any customs or import charges on those shipments are paid by us, never by you: the price you see at checkout is the final price.
Customer service
Our customer service is handled by email, by the same small team that runs the shop. Write to us at support@everlyrose-asheville.com or through our Contact page.
Customer service hours
Monday: 8:00 AM – 5:00 PM (ET)
Tuesday: 8:00 AM – 5:00 PM (ET)
Wednesday: 8:00 AM – 5:00 PM (ET)
Thursday: 8:00 AM – 5:00 PM (ET)
Friday: 8:00 AM – 5:00 PM (ET)
Saturday: closed
Sunday: closed
We respond to every message within 24 business hours.
Company Information
Store Name: Everly & Rose
Email: support@everlyrose-asheville.com
Company Name: Orovera
Registration Number (KvK, Netherlands): 99471973
VAT Number: NL005392935B33
Registered Business Address: Volkerakstraat 12, 4335 VJ Middelburg, Zeeland, Netherlands
Everly & Rose is a trade name of Orovera.